bloodspoint said:zenabI said:bloodspoint said:Well, it doesn't involve PayPal at all really. Any time you get charged for something you didn't order or you order something and pay for it but it never shows up, you can file a dispute with the CC company. You call their customer service number, explain the story, and they start an investigation, which has to either end with the merchant giving you the merchandise or the CC company backing out the charge. Unless they can prove you're defrauding them somehow, if you say, "I never got it. Back out the charge", they have to back it out.
That's the main reason I always use CC's when buying stuff online. The couple times I've gotten stiffed, at least I got my money back.
Okay, but what is it? I never heard of it. Where can I contact them. Is it possible, I'm in Europe :wink:
I'm not sure if it's different in Europe or not. In the US, credit cards have a customer service number on them. Or there ought to be one on your bill. In the US anyway, you would just call up the number on the back and tell customer service you want to dispute a charge.
I'm afraid I can't tell you much more than that.
Oh well then I'm screwed, just checked my credit card and I don't have any service like that.
I will file a complaint against PayPal instead since they didn't accept my complaint against Voodooman.