I got my JAN/Phillips 12AT7 from Ruby Tubes on Reverb. I tested it in another amp and it works so it's not the tube. And my other spare (unknown origin) 12AT7 works in other amps. My TC50 is from 2017 and it looked to me like no one had ever pulled the tube before, so it seems likely it's the Chinese 12AT7. Also, no matter what tube I had in V5, the amp functioned completely normal as long as I didn't turn the FX loop on.
I did just give the manual a thorough read through and found out that the TC50's FX loop level controls are the channel master volumes. I had been running all of them at noon and the manual says to keep the master volumes lower than noon for the FX loop to work properly.
By putting a more efficient tube in V5, could I have been running too hot a signal through the FX loop that caused some damage or a failsafe to trigger? My Mark IV also has this shared channel volume/FX loop level design and I've actually experienced something similar there when running a hot signal pedal through the FX loop with the channel volumes too high. The difference is there was noticeable distortion and crackling on the Mark IV but it did have a significant volume loss in the same way.
I will attempt trying the tube again today to see if it works running the channel volumes at different levels, but I'm curious, what channel volume levels is everyone running when they experience FX loop tone suck or inefficient volume? Is everyone aware that the manual states to keep the channel volumes between 9:00 – 12:00?