allphourus said:Why do I feel like I'm in " Ted and Bill's Excellent Adventure " every time I set foot in a GC . Don't get me wrong and don't let me HiJack the thread I've actually meet helpful, capable and knowledgeable sale help in a couple of GC's I've been in at Beaverton, Or. and Paramus , NJ But, My last experience in a GC in Clackamus Or.made sure it's my last experience in a GC ever. I went in looking for a Les Paul Intent on trying everything they had available and made it clear I was serious and had $400,000.00 to play with. I asked for a clean type fender to use to try them and a private Booth and was given a room with some high end amps in it with a Fender Dual Professional and he than brought me an Epiphone LP and after a few minutes of me playing that and a comparatively cheap LP with Gibsons name on it he put a young kid in the room with me who plugged into a Mark V and proceeded to set up some low volume high gain supper distorted Death Metal tone and riff out some nonsense till I thought I would go mad and left. Could have sold me a Les Paul Custom or a custom shop guitar and blew it royally. I . won't be seeing the inside of a GC any time soon And anything that they do that will help there eventual demise will please me immensely.
If you had literally $400,000 to 'play with' then why wouldn't you have gone through the vintage department of the GC hollywood, or worked directly with a platinum manager? Show me ONE music chain with over 10 stores where EVERY store and EVERY salesperson is 100% knowledgeable on gear. Not going to happen. And out of ALL the GC with un-knowledgeable staff, I'd bet real money you'll find the same percentage of indy stores with the same outcome.
Also GC employees are usually commissioned base, and while I don't doubt your account, I find it odd that if a customer claiming to have near a half million dollar budget walked (or $4,000 for that matter), the salesperson would put an Epi in your hand. Although, given some salespeople i have encountered, I wouldn't exlude this from the realm of possibilities.
However you also said you have been in stores where people knew what they're talking about.
My opinion about GC. If you want to shop there, here's what you do. Find THE guy. Most stores has at least one. A person who has been there for some time and knows their ****. Work with him/her. Keep going to them and give them your business and you will be taken care of.
Of course the same thing is true with Sam Ash or any other chain, and obviously EVERY music store. But remember, any music store is fellow musicians trying to earn a living. If you find one salesguy you don't care for, hit up another. Again, find THAT guy. The one who's with it and takes care of his/her customers.