I don't get it!

[scruffydoo]

I just don't understand the Mesa policy of voiding warranties if you take a product out of the country. I want to buy a roadster and am already puking at having to pay double the US prices (its a couple of beers under £2000, $4000).

Now the dealer tells me that the warranty will be void when I take it overseas later in the year as they only apply to the country of sale. I double checked with the UK distributor and they confirmed the same.

Wonder what touring musicians do or are they so rich its not an issue. :roll:

 

[CudBucket]

Wonder what touring musicians do or are they so rich its not an issue. :roll:

Touring musicians usually have their own techs.

 

[Monsta-Tone]

It might be because there are so many people out there that would not pay attention to the voltage differences between countries. Any fool can easily plug a 120 volt amp into a wall socket in the UK, using an adapter for the plug.

They probably have gone through this a few times.



If you have had the amp for a year before you take it out of the country, I don't think you have much to worry about. Plus, how would they know unless you actually did plug it into the wrong voltage?

It might also have to do with the dealer agreements that they have with overseas vendors. It may be this way so that people don't purchase new amps in the US and ship or bring them back home.


For the price you guys pay, you could easily come to America and have a small vacation while purchasing one here with a multi-tap or Euro transformer. That's what I would do!

 

[scruffydoo]

It might be because there are so many people out there that would not pay attention to the voltage differences between countries. Any fool can easily plug a 120 volt amp into a wall socket in the UK, using an adapter for the plug.

They probably have gone through this a few times.



If you have had the amp for a year before you take it out of the country, I don't think you have much to worry about. Plus, how would they know unless you actually did plug it into the wrong voltage?

It might also have to do with the dealer agreements that they have with overseas vendors. It may be this way so that people don't purchase new amps in the US and ship or bring them back home.


For the price you guys pay, you could easily come to America and have a small vacation while purchasing one here with a multi-tap or Euro transformer. That's what I would do!

The voltage difference and step down/up transformers is probably the main issue I would think, it just seems Mesa take a particularly heavy hand over it compared to other manufacturers who's warranties are valid as long as the local new country distributor is agreeable. That said Im going to Oz (permanently) which is the same voltage as the UK but still no dice.

Ive bought 4 different major brand amps lately and 3 have had to go back for repairs in the first six months its just the way it is with a box of electronics so Im not keen on forking out a telephone number for an amp with no warranty.

Travelling to the states is a good idea but the various taxes and travel costs would still put the price back up and you'd still have no warranty

Have to be fleabay I reckon unless a moment of credit card madness arises :twisted:

 

[breogan]

I think the warranty issue has more to do with the dealers. If you buy a amp in the states, and take it to the UK, is the US dealer the one that gets the profit, but is the UK dealer the one that would take all the cost in case the amp fails. Also you are buying overseas not expending your money on the UK dealer. So this warranty issue is a way to force you to buy an amp in your own country, thus benefiting your national dealer.

I bet that, if any superstar has any trouble in any country with their amps, Mesa dealers will be happy to solve the problem and take a picture with the start to hang on the wall.

 

[simonich]

I think the warranty issue has more to do with the dealers. If you buy a amp in the states, and take it to the UK, is the US dealer the one that gets the profit, but is the UK dealer the one that would take all the cost in case the amp fails. Also you are buying overseas not expending your money on the UK dealer. So this warranty issue is a way to force you to buy an amp in your own country, thus benefiting your national dealer.

Not sure I understand. While I don't know with 100% certainty in Mesa's case, the normal case in most industries is that a dealer doing warranty work charges "the factory" for that work. So the dealer is not out the cost of the warranty work.

Think about car dealerships, it's just the opposite, the dealers LOVE warranty work. In fact, that's where they make the majority of their money.

Granted, in your example the UK dealer will not have made any margin on the original sale, but that's different.