jamme61 said:
I love having GC and the return policy. I just don't like when they get upset with a return. I bought a $3000 LP and brought it back 48Hrs later and got a hard time from the Mgr. the e Mgr. said "are you fu@#ing kidding man" and I said what's wrong? and he repeated it again? and I said I have 30 days for a return? and he said why are you returning it, I gave you such a great price? Just a really weird and uncomfortable experience. I think they try to give you a little bit of a hard time, on returns and I think it works on some people. this is the one thing i can't stand about GC.
While I would never advocate any sales/service person give you the hassle you got...
I suspect the reason they don't like it is (a) the revenue comes off the books and (b) I suspect they can't sell returned goods as "new" anymore, so it's a loss.
Still, that's their policy, the individuals in the store ought to honor it and provide good customer service while doing so.