212Mavguy said:That may be, but my Heritage Millie slays any LP I've ever heard...
I do thank you Mavguy, I had contacted Heritage Guitars and they are going to repair my Gibson Alex Lifeson
ES-355 for me. I have taken a look at some of their instruments and they sure do seem like a consideration over
Gibson. I will be sending my guitar soon at which point they will look over and determine if they can indeed correct
the numerous issues I have with the poorly finished product. I am not sure they can take the chunk of wood off that
was supposed to make it period correct, '70s volute era, yet the poor neck binding tape/paint job and the neck pickup being 4-6MMs off center is something that to this day has bothered me. I would love to name the place where I puchased this guitar, they have a great name from plenty of sources, yet after 48 hours they won't even entertain assisting you with help towards an instrument you purchased from them. As I have pointed out before, With nine instruments I have never ran into issues like I had with this Gibson AL-355, and with 48 hours from the time you sign for it that is not as much time as it really sounds. 48hours, minus 12-16 hours to sleep, 20 hours working counting breaks and travel time, plus the normal everyday grind, I was overwhelmed with how nice it played, looked, and most importantly sounded. Well by the end of the week you start to notice some issues that are easily overlooked yet easily forgiven, I have seldom found issues that were easily overlooked yet would haunt me. Then contacting Gibson made what I thought would be a simple "we would gladly take care of those issues" to over two months of "we are looking into that issue and perhaps we can take care of the rest at the same time" to the echo's of "sorry you are unhappy with the instrument, the neck is not incorrectly made, you could (1) send it to our repair and restoration dept., you will be responsible for all shipping and the cost of all parts and labor,(2) or being a limited guitar that sold out quickly, you could probably sell it on ebay.
I also love the way Gibson puts a disclaimer on all of their emails, this is the property of Gibson and can only be used for ECT,ECT, basically you can't show anyone nor forward it.
Well wake up Lerxst, and bend over to take the friendly Gibson 24/7 customer service award.
Thank you for spending $3800.00 with us and we are sorry the guitar is sub par.
/cheers