How's the turn around time been for sending Mark series amps back in to Mesa lately?

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got the invoice , paid , I hope they can ship it out quickly, I've been dying to get this back in with one of the bands I'm working with.
 
as of today 2/5/25 - just got this

Great, thanks Jerry! I've signed off on the service order, you'll see that invoice in 1-2 business days.

Best,

Mollie Bardessono-Hyam
Customer Service Representative
 
(y)

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It’s a painful experience- you get an email saying amp done please confirm shipping- then once you confirm shipping- another email comes saying should hear from billing in the next two days- then you pay the bill and another email- saying in two days should here. Back - so I think the process took me another week back and forth after amp was done - mine is shipping today got tracking late yesterday
 
Got my Mark IV back today , I haven't fired it up yet but I am a little pissed.
Chris told me to send the tubes i used an mark them for each slot they go, so I boxed them up marked with slot position on each box and packed them up really well.
I had a NOS Mullard in V1 and a NOS RFT in V2 and a Chinese square getter in v3, the Mullard and RFT cost me close to $100 a piece and sound killer in my amp.
The pre amp tubes they sent it back with are JJ's and blank unlabled chinese (not square getters JJ's and a tungsol.
I sent Mollie an email, I did not expect Gibson/Mesa to squirrel NOS tubes on repairs. :(
 
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