I've seen a couple of those connectors fail just like this.
If it were my amp, or in my shop, this is what I would do.
Replace all filter caps
Replace bias filter caps
Remove the plastic connector and solder the wires directly to the pins that come out of the circuit board
- Make sure that the wires are staggered in height so that they don't touch each other
- I strip about 3/8" of the wire, and then "Tin" the ends, then I wrap each wire around it's pin and squeeze it with needle nose pliers before soldering
Hope this helps!
On a side note, while the tech is in there.....
You might think about having him replace the 4N33 opto isolators that control all of the switching in the amp.
I have had several of these go bad, which causes odd sounds or no channel switching.
They are super cheap and easy to replace.
I look at it like I'm changing the old belts and hoses in a used vehicle when I get it......just good maintenance.