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Yes, I am a GC store manager. I do what I can to help people on this board who are having problems with their local GC's. pmtrub, glad the Rockville guys made it right. Hope you enjoy your amp. :D

Hi pmtrub, I see that you are in Portland, Oregon. Both the Clackamas and Beaverton stores carry Mesa amps. You can exchange it at either store. In the likely event that they don't have a boxed amp available, you can speak to the store manager and arrange to exchange yours for a different one...

I believe Murphy Slaw is correct. A new amp comes with the full 5 year warranty. The listing in question appears to be for a used amp, so it then becomes a matter of getting the remainder of the warranty transferred to the new owner. To state the obvious, MAP doesn't apply to used gear. Also...

Wilerty, I sincerely apologize for the error in communication. Please let me know if I can help you in any way.

Hmm. This is not how our agreement with Mesa is structured. Never has a store that does not stock Mesa been able to order amps, transfer them in, ship them store to store or direct to customers, or even take returns on them. I believe someone may have misspoken to you. I am going to inquire...

It's very possible then that the Syracuse location has been opened up as a dealer, especially if there are no others within 90 minutes. Very cool!

My apologies for the confusion. GC still handles an assortment of bass guitars and bass amplifiers, just not MESA bass amps. Gotta tell ya, there are times when I miss having a 400+ on the floor.... And I always thought the walkabout combos were huge sounding for such a small package. Also...

No problem. Glad to help. Mesa's policies can seem a bit strange, but they are trying to ensure that "sensitive" tube amps are not shipped over and over and over (some of you have seen first hand what can happen when amps and UPS collide), and also that their amps are represented and maintained...

The dealer agreement with Mesa was revised a year and a half or so ago. One of the revisions eliminated our stocking of and access to the bass products. Prior to that revision, bass amps were part of our assortment. Now, we only have access to the guitar products and only through the GC stores...

Hello everyone, Only Guitar Centers that normally stock and sell Mesa amps can sell them or order them at all. They can only be transferred from store to store when it is one "Mesa store" to another "Mesa store." If your GC doesn't carry Mesa, they will not be able to order one in or transfer...

Hey Robstar, Maybe I can help with a little clarity here. The Ace combo you are after (black on black) is considered standard dress by Mesa/Boogie, as is the green/tan combo. That means it won't cost you any extra to get it in either of those colors (no custom option upcharge). However, the...

About the bass gear and GC losing Mesa: GC is not losing Mesa. GC has decided to take the money that we were spending on the bass gear and use it instead to expand the assortment of guitar amps in stock. You should see more amps in stock and more models represented (not the Mark IV though...

Hey Z, Yeah, I probably am asking for it, but that's OK. It's good to discuss this stuff. That's how we get better at what we do. Yes, there are some really bad salespeople out there. One thing to keep in mind is that more people are going to share their horror stories and awful experiences...

Silverwulf, your points are valid and I agree 100%. Of course no one should accept misinformation. If you do indeed know something to be contrary, then by all means, you should point out the error, and share your knowledge. In my store at least, I train my people to be honest with their...

Mesa has not been purchased by GC, nor will it be. Same with Gibson (those rumors have persisted for years). I am a GC store manager, so you can address all of your flames and hate to me and I will try to address your problems/issues and help you out as best I can. Just as in any industry, you...