Unboxing Issue: Scratched Transformer on New JP-2C

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Hi everyone, I need your advice on my new JP-2C.

I just received my brand-new Mesa Boogie JP-2C, and while the package arrived in perfect condition (no damage to the box), I noticed something unusual on the transformer when I unboxed it. It’s completely scratched, as you can see in the photo below.

Is this something normal for a new amp, or should I be concerned? Has anyone else experienced this?

Thanks in advance for your help!
 

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That just looks like leftover glue or some other industrial product from when the tranny laminations were put together. Lots of Mark transformers look like that, and I think I've seen other JP2C's with similar streaks. How does it sound? What's your serial number?
 
Hi everyone, I need your advice on my new JP-2C.

I just received my brand-new Mesa Boogie JP-2C, and while the package arrived in perfect condition (no damage to the box), I noticed something unusual on the transformer when I unboxed it. It’s completely scratched, as you can see in the photo below.

Is this something normal for a new amp, or should I be concerned? Has anyone else experienced this?

Thanks in advance for your help!

What you're looking at is varnish that they dip the transformers in after they're assembled. It is not scratched, this is completely normal and nothing to be concerned about
 
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I just got a new Badlander 50W and had the same thought about this. I took the pic just to have, but the amp has been great, so I'm not concerned.
 
Normal. It is just a cosmetic blemish from the dipping process as everyone else stated.

Look at the JP2C combo image for reference. That amp has the Schumacker transformers. The other versions (head/rack mount) are older images before the vendor change. I captured this from the Mesa website.

jp2c combo.JPG
 
I used to make transformers : those marks are from vacuum impregnated varnish in a dip tank and subsequent curing in an oven. ( This process is what keeps transformers quiet. )They always have drips that get cured and hardened. Depending on the orientation of the transformers on the drying rack, If they oriented it so the drips ran onto the feet - that causes a much bigger problem with clean-up and mounting - but the outside would " look nicer".
 
Weird how decades go by and I never even noticed this sh**. It is now going to bug me forever, LOL. Nevertheless, thanks for the insight Rbh, it is now going to bug me less.
 
Oh man you should see some of the transformers in some of my older amps. I mean, if it really bothers you, you can get electrical varnish and touch up the areas where it peeled.
 
Adding to the chorus, for the sake of further reassurance: this is completely 100% commonplace and normal.
I have a lot of amps, and the transformers in all of them look more or less like this. Nothing to be concerned about.
 
> Is this something normal for a new amp, or should I be concerned? Has anyone else experienced this?

< TLDR: this should not be perceived as Commonplace And Normal at the $4000 price point>

I've rejected entire shipments of transformers when they've looked like that. Why? Because when you're building custom amps, someone else's poorly finished transformer makes the rest of your work look bad.

People will debate about whether or not defects/cracks/pull-offs of coatings on the laminations are irrelevant; some will say that they could cause long term problems with rust resistance and the eventual development of shorts 20 years from now. From a warranty perspective amp companies won't care because those types of problems will take a long time to develop and any amp with iron that looks like that will make it through the warranty period without problems -- which is what the manufacturer really cares about. But IMO that sort manufacturing defect (it is a manufacturing defect, whether people want to admit it or not) says a lot about the manufacturing process and the both the technique and the level of care taken by the person who did the dipping and baking.

It's entirely normal to NOT have those sorts of defects when the person in the manufacturing plant is willing to take the time to prevent them -- just as it's accepted to have those defects in modern low-cost manufacturing when the absence of that sort of defect is not specified by the purchaser. Suppliers build to the level of quality demanded by the customer. If Mesa had spec'd that the transformers wouldn't have that type of appearance and would reject them if they did, then you could bet that the supplier wouldn't be providing iron that looks like that. The fact that the iron has those coating defects means that Mesa doesn't care about it from a functional standpoint so you don't need to worry about it. ( I know that Mesa lost an iron supplier during Covid, and moved to a new supplier, but I don't know whether that is relevant here.)

OTOH even though lamination defects don't represent a functional defect, it's entirely your decision to determine if you're willing to pay $4000 for an amp that looks like the guy who dipped the iron and baked it did a half-baked job. IMO at the $4000 price point a builder owes it to his customers to deliver amps that don't have glaring visual defects that prompt these sorts of questions to be asked. It's all about the standard of quality that any manufacturer places on themselves and on their products.

With all that said, peeling of lamination varnish has become accepted as a norm in the industry as low cost production has become an overriding factor in manufacturing. But in this case we're talking about a $4000 Mesa amp, not your garden variety mass-produced Crate.

When I was building hand-wired amps I sourced custom iron from Mercury. My first two shipments contained nothing but perfect specimens. Thinking that I had been through two test orders and had received very nice product both times, I placed a larger stocking order for my third order... and I received a third shipment of iron that was cosmetically awful. It was as if they thought that on a large order they now had the opportunity to dump their seconds on me. I had iron where the lams had been laid down on the connection wires while baking, so the wires were fused to the varnish and had to be peeled off, ripping off areas of varnish and leaving very ugly scars behind. One could even see where the wires had been baked into the enamel and then pulled out. Customers who had paid thousands for custom amp builds objected to the appearance.

Is it a functional problem? Well, no. But the cosmetic problem is objectionable enough to some people that they don't want a custom-ordered hand-wired amp to have iron that looks like that. There's no way that I'd sell an amp with iron that looks like that, because somebody else's shoddy workmanship ends up reflecting poorly on me, as if I was responsible for the way that the iron was built. So I ended up rejecting my shipment from Mercury and moved to another winder.

Just so you know, not all of the Mesa iron looks like the iron in your amp. Here's an example of what a JP-2C PT can look like -- cosmetically perfect: (start watching at 13:40)



I had mentioned this previously -- it's commonly known that Mesa had lost an iron supplier during Covid for undisclosed reasons. They have a new iron supplier now. It would be interesting to know if your amp's manufacturing date preceded or followed the supplier change.

In the big scheme of things only you can answer the question as to whether you're disappointed enough with the finish on your amp's iron to be concerned about it. Yes, the problem is both "commonplace and normal." IMO at the $4000 price point, someone in the QA department at Mesa should have enough pride in the product and care enough about the customer to make sure that the $4000 amps look like they're worth every penny of $4000, so that they are perceived as being above the standard of "commonplace and normal." And if they need to put the squeeze on their suppliers to deliver higher quality, so be it. Unfortunately, we're dealing with a Gibson-Mesa product now, rather than a Smith-Mesa product. Maybe Gibson is focused more on profits than on aesthetics.

Personally, I'm not as forgiving as everyone else seems to be. After Gibson jacked the prices to $4000, I expect a lot more from the amp when I'm paying $4000 than I did at $2600. But that's just me.
 
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IMHO, I can't even see any lacquer on the transformer in that video. It almost looks like it wasn't dipped at all. My Mesa amps are a mixed bag, with some showing lacquer, and others looking like there wasn't any used. It's also kind of strange that they would put the lacquer on with the bell ends already installed? Or maybe they put more on after they put the bell ends on? I would say that having perfect looking transformers has never really been a priority for Mesa, from what I've seen in pictures and my own amps. I bought most used so I can't really complain.

The transformers with the bent / crimped sheet steel bell ends like that are all Schumacher, which I guess decided not to use stamped / pressed bell ends anymore when it moved production out of the USA, I believe to Mexico. The old Schumacher tranformers and the Magnetic Components / Marvel transformers all had stamped bell ends.
 
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