Tech Help with Mark IV (Volume Pot)

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Enc3f4L0

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Hi... I could use some assistance from any of you amp experts.

I need details on the R1 Master Pot.

Mine has a problem and needs to be replaced but I need the exact spec.

Thanks!
 
Hmm... a bit of a setback since I'm in Brazil...

Thanks for the info Boogiebabies.
 
Not as bad as you think. Worst part will be the price of the international phone call to Boogie.

They are usually VERY helpful with problems like this. Call them and tell them your problem...I think you will be pleasantly surprised.

RB
 
Oh that's nice to know... I'll give'em a call.
Any special number I need to know? International support or whatever?
 
Here is their contact info:

Open 9:00am-5:00 pm Pacific Time,
Monday through Thursday.

Phone: 1-707-778-6565
Fax: 1-707-765-1503

Mesa/Boogie,
1317 Ross St.
Petaluma, California
94954 USA


Good luck, and keep us posted!


RB
 
I called customer service and Michael helped me out...

He said it doesn't necessarily have to be from MESA... He gave me the value though... '100K Audio Taper'.

The pot itself costs 1.75Usd but shipping to Brazil would be too high for just a pot.

I called my local tech and he's gonna get one with that value to fix it for me.

Thanks for the help everyone.
 
Boogiebabies said:
It better be a small one. These pots are 1/2 the size of a normal one.
I would check to see if a normal one would fit, but I am too lazy to take my MK IV chassis out.

We do not blame you!! :lol:
 
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