I've had the MKV for less than a year and preamp tubes going

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Jim Ed Love

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I have about 750 hours on my MKV and the preamp tubes are going to hell. I have been using my MKIIC+ in stereo with the MKV and the tubes in there are still fine. I have Tung Sols and Sovtek LPS in the MKIIC+. I am not sold on the longevity of Mesa tubes. :x
 
I got mine new from Guitar Center, but right off the floor... and I blew a tube right away actually.

It made this horrible hiss/cutting out sound and Smoke shot out of the back. Scary stuff... but good ol' guitar center has that pro coverage (that i bought) and so I didn't really worry at all.
I thought the whole thing died actually, someone told me if there is smoke, it's the motherboard,,, but it was a tube.
 
I haven't had any problems with mine, but I yanked V1 and V2 some time ago and replaced them with an NOS Sylvania long plate (V1) and an NOS RCA 12at7 (V2). The others are fine, though. Tubes are a crap shoot these days, anyway.
 
I got mine from a dealer the day after they got it, and had three (yes, three) pre-amp tubes die within a week.
 
The unfortunate truth is that new tubes generally suck. Mesa, non-Mesa... doesn't matter. They're all a crap-shoot on whether you get good ones or not. For example, I've blown three of those Tung Sol 12AX7 reissues straight out of the box and I have another 5 of them that have been going good for 2 years.
 
screamingdaisy said:
The unfortunate truth is that new tubes generally suck. Mesa, non-Mesa... doesn't matter. They're all a crap-shoot on whether you get good ones or not. For example, I've blown three of those Tung Sol 12AX7 reissues straight out of the box and I have another 5 of them that have been going good for 2 years.

Yeah, I know. I use places like the Tube Store or Jim Mcshane to buy tubes because they test the tubes on good equipment and take care doing it. I don't trust Boogies testing anymore.
 
Had troubles with tubes when I first got My V I really think it is all the vibs. during shipping doing most of the damage. Got mine from Sweetwater and 2 power tubes were toast. One so bad it fried the screen resistor. when I got the amp back, one other tube was putting on a lightning show...After they sent me a new Quad set it's been fine. Lets do a survey..how many of us had trouble when the amps were shipped...(Ups, fedex ) directly to us, versus amps that were bought at a retail store and tested? (and bad tubes caused during shipping taken care of by retailer before you even saw the amp?)
 
Jim Ed Love said:
screamingdaisy said:
The unfortunate truth is that new tubes generally suck. Mesa, non-Mesa... doesn't matter. They're all a crap-shoot on whether you get good ones or not. For example, I've blown three of those Tung Sol 12AX7 reissues straight out of the box and I have another 5 of them that have been going good for 2 years.

Yeah, I know. I use places like the Tube Store or Jim Mcshane to buy tubes because they test the tubes on good equipment and take care doing it. I don't trust Boogies testing anymore.

I buy all my tubes from The Tube Store, including all the ones that failed on me. I still buy from The Tube Store because I'm not silly enough to blame their testing methods for the failure of fragile glass tube shipped to me via the Postal Service.
 
Same problem here. After a week had to replace pre amp tubes. Delivered to house fed X. I talk to boogie and they said they would not replace all 7 but would 1 or 2 bad ones. Well now I have to put all 7 orginal tubes back in and try to fiqure out which ones are bad.... Ugh.... I just spent 2100.00 you think they would just kick me down 7 preamp tubes..
 
screamingdaisy said:
Jim Ed Love said:
screamingdaisy said:
The unfortunate truth is that new tubes generally suck. Mesa, non-Mesa... doesn't matter. They're all a crap-shoot on whether you get good ones or not. For example, I've blown three of those Tung Sol 12AX7 reissues straight out of the box and I have another 5 of them that have been going good for 2 years.

Yeah, I know. I use places like the Tube Store or Jim Mcshane to buy tubes because they test the tubes on good equipment and take care doing it. I don't trust Boogies testing anymore.

I buy all my tubes from The Tube Store, including all the ones that failed on me. I still buy from The Tube Store because I'm not silly enough to blame their testing methods for the failure of fragile glass tube shipped to me via the Postal Service.

ScreamingDaisy (& All) -

Thank you for the level headed reply here! I'm gonna dig myself ‘into’ this subject for a second and hopefully not dig myself ‘under’ with the many fine forumgoers who have been here a lot longer than me. Forgive me in advance for the length, or if this comes off as a rant. It’s an important subject for all tube amp fans to have a good understanding of (Screamingdaisy obviously does, IMO)…

While Mesa can't wholeheartedly agree that "generally all new tubes suck" (and I’m sure Daisy has some tongue-in-cheek going on here) there is some truth to that statement - IF - one is comparing today's tube manufacturing to the tubes built decades ago. Tubes made then were undeniably more reliable, largely because they were being manufactured primarily for military appplications. You can bet the military was pretty adamant about tube reliability and not as interested in TONE.

BUT, more importantly - tubes still failed then, and the people using devices that relied on those tubes knew how to service those devices by changing tubes when they went bad. MOST importantly, they also knew how to diagnose which tube(s) were bad, and they weren’t intimidated by troubleshooting tube failures because tubes were in use in LOTS of different devices then – consumer and military.

The bigger issue now (besides tubes not being as reliable or long lasting) is that generations of people have now been insulated from how tubes work (or don’t) and what to do when they don't.

The upside of modern tube manufacturing (somewhat depending on what sounds you’re after), is that much higher fidelity is available in current tube manufacturing since tubes are being designed and built almost exclusively for TONE and not for the military...

The details of tubes and troubleshooting are vast and not reasonable to be covered in one post or this thread, BUT - in an attempt to shake it down to the most basic level, it's VERY important for any owner of a tube amplifier to understand that tubes are very similar to a heavy duty light bulb and, just like light bulbs, they are designed to fail at some point and need to be changed when they do.

ANY tube from ANY manufacturer or tube retailer/reseller has the same potential to fail regardless of who manufactured OR tested it. No company can test a tube for reliability although some vague predictive testing is possible and certainly a part of Mesa's aerospace derived, computer testing processes (more on this in a future post.

It's important for Mesa owners to understand that it is in Mesa's best interest to provide the very best tubes we can - and we do. It makes no sense for Mesa to cut corners on THE component which is at the heart of the company’s history and success. Especially when...

This thread shows such a great example of people associating a bad amplifier or a bad company out of a tube that fails. That failure, whether premature (within 6 months) or after years of toneful service, is not under anyone’s control. Tube life is also subject to how one uses their amp to a smaller degree but this is not the main factor. Again, tubes are very much like heavy duty light bulbs and they fail when they fail. We certainly don’t associate a bad lamp manufacturer with a light bulb burning out, so why would we do this with an amplifier?

If Randall Smith has figured anything out in designing and building tube amps for the last 40 years, it’s that the amps are only as good as the components that are used. This is somewhat problematic given the unpredictability of tube failure - Mesa, or any tube reseller for that matter, only has so much control over the lifespan of the tube, and for this reason, Mesa's testing equipment and procedures are some of the most extensive and advanced on the planet.

Addressing both the title and the subject of this thread - both miss a crucial point in understanding how vacuum tubes work and how to fix problems with tubes/amps when they arise. The biggest miss here and misunderstanding in general - the entire set of tubes in an amp does not go bad at one time. It's very unlikely that any more than TWO tubes are bad and while possible, rare. In Jim Love's case, ONE tube has probably gone weak and is likely an input or driver preamp tube causing the sound of the entire amp to suffer since it affects all modes/channels. Finding the likely ONE bad tube and replacing it SHOULD be the mindset amongst tube amp players of any brand not to mention knowing which preamp tubes affect the whole amp or only certain modes. Yet, many contniue to suggest that entire sets of tubes go bad and this is just never the case. In ATR's case, you probably don't need a full set of tubes, you just need to find the likely bad one in your amp and replace it, which is why Mesa sent you two tubes and not a full set.

The reality of problems with tube amplifiers is that the user/owner needs the knowledge to diagnose, troubleshoot, and replace tubes in order to solve these issues, especially given the aforementioned quality of the state of current tube manufacturing. On that note, Mesa will be offering some extensive tube troubleshooting videos in the near future which should really help everyone along TO LEARN (almost like learning songs or riffs on your instrument, but different) so stay tuned for that.

In the meantime, Mesa Customer Service and myself included is happy to help people with troubleshooting, diagnosing and ultimately teaching people the lost art and science of tube maintenance and troubleshooting – something that, once you know, allows one to appreciate the imperfect magic of the vacuum tube.

My apologies for the long winded bit - couldn't help myself. We geniuinely hope this helps and open to comments and suggestions here or otherwise. Please stay tuned for more and better info on this vast, deep and important subject from Mesa in the coming months.

Rant off ;)
 
I just wanted to say how glad I am that finally there is an authorized Boogie rep on this board! Very glad to have you on. I guess I might as well start with some questions then.

1. I plan on running a bass guitar through the Express 5:25. It is a head. I have a Thiele combo and plan on putting a 12" bass speaker in it. Based on the Thiele's design, would it emphasize certain undesirable frequencies for a bass signal?

2. The badge on my amp says "Mesa Engineering." I'd much prefer a "Boogie" badge. Will the screws line up?

3. I always hear different stories about which preamp/power tubes you load stock into the amps. Are they JJ pre's and Ruby powertubes?

Thanks!
 
Hi Ethereal -

Thanks for the kind words. Happy to be here and hopefully not rubbing anyone the wrong way with the previous extended blabber...

Bit of a threadjack but I'll bite.

1. I don't think the Express and a Thiele cab will sound bad but even with a bass specific speaker, I recommend extreme caution as the potential for the amp to hit overdrive/clip and then the speaker hitting overdrive as well could happen fast with such a low wattage small rig and speakers can get into the red zone fast in that scenario. It wouldn't be my first choice for a small bass rig but it could sound pretty cool at low to moderate volumes and probably be fine.

2. I think the Boogie badge is about a 3/8" smaller. The ends of the Boogie badge might barely cover the holes of the Mesa Eng. badge or they might show a little bit. Not likely to work perfectly but from a distance will probably get the job done.

3. Preamp tubes in use for the last 1.5-2 years have been JJ and the STR 440 is sourced through Ruby whose HQ is practically across the street from Mesa in good Ol' Petaluma, California.
 
Thank you for replying Authorized Boogie. I do understand that one can trouble shoot and find the bad tube. I just replaced them all because I wanted every tube to be new and of the same brand.

I do not believe that Mesa chooses the best 12AX7's or 6L6 tube out there. I believe cost is a factor. I do believe that Mesa does test the tubes, but probably not a well as a person or company that depends on tube sales to stay in business.
Why not provide Winged C 6L6's. Why not Genalex's new 12AX7 tubes or Tung Sol 12AX7's?
 
Authorized Boogie said:
The reality of problems with tube amplifiers is that the user/owner needs the knowledge to diagnose, troubleshoot, and replace tubes in order to solve these issues, especially given the aforementioned quality of the state of current tube manufacturing. On that note, Mesa will be offering some extensive tube troubleshooting videos in the near future which should really help everyone along TO LEARN (almost like learning songs or riffs on your instrument, but different) so stay tuned for that.

This is so true! Unfortunately most musicians are of the non-technical artsy nature :oops:
I like to think that I'm pretty technical for a musician and I'd love to see some
troubleshooting videos especially if they cover the Mark V.

Thanks for posting here!!
 
Ah. ****. Sorry for the thread jack. That was meant to be a pm, not a response in this thread. :oops: Either way, good thread to read.
 
If I remember correctly my rep at Mesa said they are now and have been for a while been using JJ's for all their preamp tubes.

Chinese power tubes
 
Jim Ed Love said:
Thank you for replying Authorized Boogie. I do understand that one can trouble shoot and find the bad tube. I just replaced them all because I wanted every tube to be new and of the same brand.

I do not believe that Mesa chooses the best 12AX7's or 6L6 tube out there. I believe cost is a factor. I do believe that Mesa does test the tubes, but probably not a well as a person or company that depends on tube sales to stay in business.
Why not provide Winged C 6L6's. Why not Genalex's new 12AX7 tubes or Tung Sol 12AX7's?

Likewise - thanks for the kind reply and thoughtful questions. The comments and comaraderie here continue to engage.

I always marvel at how a simple 1 or possibly 2 sentence question will require a 3 paragraph answer... although I'll do my best to stay on track...

Mesa is in a unique position of being perhaps the largest of the boutique manufacturers anymore. That statement in itself should spark some "conversation" but my point for saying it is that while tone makes up the large majority of the decision making for what tubes we use (and other components), there are other significant factors that must be considered when sourcing components - much less a component as important as tubes.

Beyond tone, Mesa requires a certain stability of supply (in quantity AND quality) and a track record of reliability and manufacturer responsiveness as basic starting points BEYOND tone. We're not the biggest out there, but we do an OK job of supporting the continued manufacture of vacuum tubes with our little thing in Petaluma. Mesa is very interested in NOT changing the tubes it uses every other month or year (or EVER, if possible) which is, at its core, an effort to maintain a level of consistency and signature tone across the entire width of our line. We believe people buy our amps for the tones they here when they play them, not for tone they think they can get when they change the tubes. We may be wrong on this one but so far it's going OK based on our the premise above.

Once X number of models have been designed around the use of X types of tubes, if that changes, so does the results and output of all of those amps owned by all of those people - especially when they go to change. Because a very small percentage of the people that play tube amps are aware of the kind of discussions that take place on this forum regarding different types of tubes and all the other stuff going on, keeping things consistent is the best thing for everyone except those who have enough knowledge to tinker with the variations out there.

Were back at that discussion about how many people know how much about the subtleties and variety offered by vacuum tubes. The Winged Cs and Genelex's and TungSol's are all cool tubes and each do their own thing that some love and some don't. We've played and listened to them all (you can bet that those manufacturers send us samples as often as they have some and they ask us what we're looking for - they would like our business). We've liked some things about them but none enough to say, "OK - stop the presses and let's make the jump" because enough of the details didn't line up as would be required to make such a change.

In the meantime, the tubes exist for those who have the knowledge to employ them and prefer the sound a non-Mesa tube provides. To those people, I say, change tubes to your hearts content!
For those with new amps with a warranty to consider, you must be aware that using non-Mesa tubes is a void of the warranty of that amp and for important and hopefully obvious reasons. (I suspect this detail will spur another thread or comment and we can go there if needed).

BUT (thanks for reading so far) - I must respectfully disagree that Mesa uses the tubes we do for cost reasons. That bears a slightly unpleasant suggestion that were trying to slog bad tubes off on people when the conversation about different tubes and tone has lots more to do with preference.
That said, you are certainly entitled to your opinion about that and whatever tubes you believe sound the best for the music, guitars and amplifiers you play. This kind of stuff is what it makes it all go around so more power to ya if you've found something that inspires you that much more.

Rock on and hope this helps.

Boogie

PS - I type too fast to be brief. Hope thats OK...
 
Mark I thx for info on tubes. I fiqured only a couple would be bad. I did not want to chance another going bad while playing live. So I changed them all to be safe. Also I do not want to spend time pulling out (7) preamp tubes one at a time out of my combo to see which one was bad after just purchasing it. Not very easy to pull tubes in and out of combo unless you have very small hands. But, this does not mean I do not like my new V. I love it. :) This is my 1st boogie. Keep up the good work....
 
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