Thanks, "Authorised Boogie", and others, for replies.
I have purchased a kit so I can bias it myself. I've owned the amp since new. The amp has had a few mods over the years, including a bias adjustment pot. It's nowhere near as loud as it used to be, and I'm curious to see if its had a major bias change (which is why I need to know what it was originally).
I'm a little surprised and disappointed at Mesa's attitude. Not very helpful, and I've been singing their praises for years.