zodiac272
Well-known member
hey,
got my chassis back from mesa today... Mesa just started charging $20. for "new" return shipping boxes...
I get the box from UPS, and it seems kind of small for my amp, but I figure it's mesa and they know what they are doing, so no worries. So I look at the box a bit closer and it looks kind of beat with different layers of tape and a few other blacked out shipping labels. Still no big deal. Then I open the box, and I'm staring at the power transformer and it was contacting the lid of the box, and there really wasn't much of a packing buffer after two other small boxes holding the output and preamp tubes were stuffed in the box. I have had two other amps shipped from mesa,and they were perfectly packed. This was by far the worst packed, and it was by far the most valuable amp. Is that what I paid $20 for? a beat up box that doesn't fit? Before this, two weeks ago, monday, Rich called and left a voicemail to tell me it was ready to ship, so I emailed him my credit card and shipping info, and asked for the tracking number when it was ready. He replied by email right away that he would do that and get it shipped. 8 days pass and no tracking number. I email rich and ask for it and he called me back right away saying it didn't ship and that he was waiting on me for something, but he didn't know what he was waiting for, and then acted like it was my fault that it didn't ship, and he hoped it would ship by the following thursday, which it did. So here I am with my amp... Am I a being a douche or is this kind of messed up... I mean i did get it safely, but still...
Scott
just in case someone wanted to see "before" pics
http://forum.grailtone.com/viewtopic.php?f=3&t=53022
got my chassis back from mesa today... Mesa just started charging $20. for "new" return shipping boxes...
I get the box from UPS, and it seems kind of small for my amp, but I figure it's mesa and they know what they are doing, so no worries. So I look at the box a bit closer and it looks kind of beat with different layers of tape and a few other blacked out shipping labels. Still no big deal. Then I open the box, and I'm staring at the power transformer and it was contacting the lid of the box, and there really wasn't much of a packing buffer after two other small boxes holding the output and preamp tubes were stuffed in the box. I have had two other amps shipped from mesa,and they were perfectly packed. This was by far the worst packed, and it was by far the most valuable amp. Is that what I paid $20 for? a beat up box that doesn't fit? Before this, two weeks ago, monday, Rich called and left a voicemail to tell me it was ready to ship, so I emailed him my credit card and shipping info, and asked for the tracking number when it was ready. He replied by email right away that he would do that and get it shipped. 8 days pass and no tracking number. I email rich and ask for it and he called me back right away saying it didn't ship and that he was waiting on me for something, but he didn't know what he was waiting for, and then acted like it was my fault that it didn't ship, and he hoped it would ship by the following thursday, which it did. So here I am with my amp... Am I a being a douche or is this kind of messed up... I mean i did get it safely, but still...
Scott

just in case someone wanted to see "before" pics
http://forum.grailtone.com/viewtopic.php?f=3&t=53022