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The guy said it was fully serviced, so I don't think that is the issue. The amp works fine, and it's plenty loud, but it just doesn't carry anything remotely close the lead tone that I hear all the Mark IV users get out of theirs. Mine just sounds harsh and cutting. I've tried Thiago's settings...

Yes, I got the Short Head with the Recto cabinet, and I am having trouble getting that warm, smooth tone that I am used to hearing other people play with. I realize that I'm not going to find the perfect tone within the first day, but are there certain things to do that will bring out that sort...

Great sound man! Awesome playing as well! My Mark IV should be arriving on Tuesday, and I'm pumped to start tweaking!